Good morning, Jordan. Lumen Cloud is trending strong, but churn needs your attention today.
Revenue is up 6.4% month-over-month and the pipeline is healthy. However, churn rose to 2.1% — driven by three enterprise accounts flagged as at-risk. QUANRIXA has prepared 4 recommended decisions for you.
Revenue & Expenses
· Interactive · hover any pointSales Pipeline
· $1.94M open · hover a stageCustomer Growth
· new vs churned · hover a monthCash & Burn
· runway viewDepartment Health
· composite score by function · hover a pointRevenue Quality
· MRR movement this monthAI Insights
Auto-generatedCritical Alerts
3 activeUse your own model (optional)
Good morning, Jordan. I've analyzed Lumen Cloud's live data across finance, sales, and customer success. Ask me anything — I'll ground every answer in your actual numbers. A few starting points:
Lumen Cloud closed yesterday with $19,850 in new bookings and net revenue trending 6.4% ahead of last month. The quarter is pacing to hit 103% of plan. The primary concern is a rise in enterprise churn — three accounts representing $68K ARR are showing disengagement signals. Marketing efficiency improved, with blended CAC down 9%. Recommended focus today: retention outreach and reviewing the Q3 hiring plan against slowing headcount productivity.
Top Wins
Top Risks
Suggested Decisions & Priorities
New Customers by Channel
· hover / click a barRevenue Contribution
· hover a segmentMRR Growth vs Churn Rate
· dual axis · hover for detailRevenue Forecast
· actuals + 6-month projection with confidence bandChurn Prediction
· projected vs targetPredicted Outcomes
Build a report
· choose what goes inThe file downloads to your computer with live figures already in it. Open it and print to PDF to share.
Contents
Scheduled delivery
· sent automaticallyReport library
· everything generated so farMRR Bridge
· how MRR moved this monthExpense Breakdown
· stacked · hover a monthCash Flow
· inflow vs outflow · hoverBookings by Rep
· this quarterMonthly Bookings
· new vs expansionTop Open Deals
Return on Ad Spend by Channel
· hover a barCAC by Channel
· lower is betterSpend vs New Customers
· trailing 12 months · dual axisCohort Retention
· % of each monthly cohort still active · hover a cellAccounts
Model a decision before you make it
Move any lever and the 18-month projection recalculates live — MRR, cash, headcount, runway and profitability. Save a scenario to compare it against your base plan side by side.
Levers
· drag to modelProjected outcome
· month 18—MRR & cash trajectory
· scenario vs base planSaved scenarios
· compare plansWhat this scenario means
Add a key result
Goal health
· pacing vs quarter elapsedHow you compare to other B2B SaaS companies at your stage
Each bar shows your value against the industry median and top-quartile mark for companies in the $1M–$10M ARR band. The green band marks the range where investors and boards expect a healthy business to sit.
Benchmark scorecard
· 11 operating metricsFix these first
· ranked by gapInvestor readiness
Does each customer pay back more than they cost to win?
Edit any input to see how lifetime value, payback period and margin per customer respond. The sensitivity grid shows which combinations of churn and acquisition cost keep you above a healthy 3:1 return.
Inputs
Unit economics
—Payback curve
· cumulative gross profit per customer vs acquisition costSensitivity: LTV : CAC
· monthly churn (rows) × acquisition cost (columns) · green clears the 3:1 bar, red does notHeadcount by team
· current vs planRevenue per employee
· annualised · hover a monthCost per team
· fully loaded, monthlyTeam pulse
· engagement survey · last 30 daysHiring plan
Daily & monthly active users
· stickiness = DAU ÷ MAUActivation journey
· signup to habit · hover a stepFeature adoption
· % of active accounts usingNet promoter score
· 412 responses this quarterReliability
· uptime & incidentsSupport load
· tickets vs first-response timeRisk matrix
· click a cell to filterRegister
Log a new risk
· it appears in the matrix immediatelyNew initiative
· approved decisions land here automaticallyCompetitive landscape
Estimated market share
· mid-market segmentWhy we win
· closed-won reasons, last 90 daysWhy we lose
· closed-lost reasons, last 90 daysData sources
· toggle a source to connect or pause itData health
· what the numbers rest onImport a file
Drop in a CSV export from any system that isn't listed. Columns are matched automatically and you confirm the mapping before anything is written.